OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
369 ratings and 115 comments received in the last 90 days.
14 June 2022
We were well looked after by Michelle.
14 June 2022
Despite the delay, which couldn't be helped, I am overall incredibly happy with my car.
10 June 2022
We were really impressed with Nathan. This is the first time we have bought a new car and he made the experience really special and went above and beyond. Also, when we were completing paperwork/ payments he was very patient and helpful Thank you
10 June 2022
The sales team were excellent throughout the whole process especially leading up to delivery and then at handover. They kept me well informed and did everything very professionally.
09 June 2022
Michelle was a pleasure to communicate with. Couldn't of been more helpful and knowledgeable. Really made the whole experience from to start to finish
07 June 2022
The centre was very clean and everyone was very friendly.
06 June 2022
From start to finish exceptional service. Well informed sales executive (Ismail), very helpful, polite and not pushy. I have been a customer for several years and on every occasion I was not disappointed. I have been made to feel I mattered.
06 June 2022
Alexandra Jamison has dealt with me since I first enquired about my new i4 M50. She is brilliant. AJ is very knowledgeable and is very honest and impartial in answering questions, which is what I look for in a dealership. She is a great asset.
06 June 2022
Michelle was our sales executive and she was prompt in replying to my questions and emails
14 June 2022
I have used williams for almost 20 years and in ghat time have never found fault with what they do
13 June 2022
Able to fit in with my timetable
09 June 2022
No problem at all experienced
09 June 2022
I did not have any issue at the day of service.
09 June 2022
Williams contacted me regarding a recall - very pro active - and got me booked in quickly and to my convenience.
08 June 2022
I was able to drop the car, go shopping and was contacted when the car was ready for collection
08 June 2022
Professional and helpful.
07 June 2022
No issues lovely building
07 June 2022
Promptly updated the status whether attention required or not if problem appears.
06 June 2022
Great
15 June 2022
Oliver was exceptionally friendly, professional and helped with all queries and requests with the car. He helped to make the new car experience as enjoyable as possible.