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The service was carried out very quickly and efficiently.
Very easy and smooth system
Service provided exceeded my expectation
My support agent Isabelle Burrell was lovely to deal with and very efficient.
No nonsense dropped the car off picked it up on time all measures in place regarding covid
Service always fantastic.
Incredible service as you were in Indian home. Treated adhidi devo bhava!.
Customer service is always great
Rachel looked after me throughout the recall process - meeting me in a safe manner in the morning - keeping me informed of progress and finally handling the return of the vehicle around mid day .
Very polite staff and clean around
Really nice lady when I came to have my car fixed
Friendly service that was efficient at point of delivery.
Professional. Keeping me informed on progress. Brilliant showroom that complements the cars quality (Trafford Centre)
The whole experience was enjoyable, with staff very pleasant and helpful.
Very satisfied work carried out effectively , safety check and car washed.
Friendly staff. And things getting done when they said they would
Friendly, amazing service, very informative about what had been done.
Their flexibility and professionalism.
Everything from booking the service to collecting the car was excellent and totally covid secure.
Very thorough in their levels of service and customer care.
As above, good service and helped with BMW contribution to issue
Booked the service online. It was a major one and still managed to get the car back 4 hours later.
Every part of the process from calling to make the appointment and dropping my car off to collecting my car was seamless and easy great service and great staff.
No complaints at all, simple process for drop off and pick up. Good communication from the team and they even cleaned/sanitised car.
Service completed as scheduled.
Dave Mellor provided outstanding services. He made us feel very comfortable and confident.
Always very well looked after
Very prompt and efficient service, polite staff and great premises, always kept informed and didn't even have to step outside, top class??
Great courtesy car and seamless process Brandon was very polite and professional much better than my first experience with BMW Williams last year.
We like to send our thanks to Dave Mellor. He provides outstanding service as always. He looks after us and generates confidence for us to come back to William BMW time after time.
Fantastic customer service
A complete managed service and customer focused communication
Excellent customer service. Software update has left the car much improved. Engine quieter and smoother.
The found the problem that needed diagnosing.
everything went well
felt a value customer, very helpful . delivered on time .
Covid had an effect but it wasnt their fault, they did what they could.
I'm very satisfied with the experience I had with BMW and especially Richard Wall (Trafford park) who was my sales consultant. From ordering to delivery of car it was great customer service and regularly kept updated with the process of my order!!!
The new facility is quite the experience. Modern,clean and inviting.
Very satisfied easy and hassle free
Very professional centre and helpful staff
The sales lady was very professional and personable
Absolutely fabulous, whilst handing over my new car, the experience was fantastic.
everything was excellent