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Easy & hassle free
David at BMW was really amazing. He was very friendly and made sure the entire experience was smooth. I really appreciate it.
I was very stratified with the help that my wife received from the adviser Isabella
quick. well organised. on time. comfortable. good facilities while waiting.
Amazing feedback via video link
They do exactly what needs doing, no more, no less.
Told me what was being done and completed as advised.
polite staff and free refreshments provided
Once my technical issues were identified a thoughtful plan was put in place to address them. My car was booked in overnight and a courtesy car arranged for me and I was kept up to date by the service representative allocated to me.
Beautiful and modern building,nice and relaxing environment,friendly staff and effective communication
made to feel welcome and valued
Excellent service. Very seamless with no hidden costs.
Was even served breakfast while I got on with work.
The booking in process was very easy, I was well looked after while I waited for my service to be completed and felt like a valued customer
Greeted quickly by service manager and all service aspects completed speedily while I briefly shopped in John Lewis across the way.
Henry the car salesman was very professional from the moment he introduced himself to handing over the keys to my new car
Easy and smooth from start to finish
Michael Berry great throughout
Handled very quickly and professionally by the sales girl Sana
Mike Berry was a great salesman ,didn't push with anything and kept me in the loop when it was needed.
Again amazing experience, especially how the car was the on deli erwd on collection day.
Great service , Alexandra explained everything and answered all our questions. I hope that service continues right through until our next car.
Friendly environment. All staff are lovely and welcoming. Sales advisor Richard Wall was very professional and helpful throughout the whole process. Amazing service on collection with the help of Lewis' technical help, which was a lovely touch.