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Everything carried out to excellent standard
Facilities to work on site Easy drive in service Helpful staff
Isabelle the advisor taking care of my vehicle was very polite and efficient, making the entire experience a pleasure.
everything done was explained and all my questions answered.
Easy to book and drop off/pick up
Staff were friendly & professional. The drive in facility was fantastic
Everything was explained very well and work completed efficiently.
Booking, check in, taxi, collection and overall feel of premises is very good
Great service through out
Because i was satisfied with the work carried out on my car.
It was reassuring to get an email to advise me why to do along with a video. Then when upon arrival it was great to see that staff and customers were still wearing face masks. It was my first service at BMW and as a member of the shielding community
Great from start to finish staff extremely friendly and helpful ????
Kept me informed about two potential problems, resolved both on-site, car back next day
everything went well and nothing went wrong
Always a great service
All staff are friendly and very helpful nothing was too much
Everything was done as asked.
Great customer service. Excellent waiting area and proximity to Trafford Centre. Rep went out of their way to show me how to check vehicle information and service intervals.
Dave was excellent who was the service advisor.
Polite professional and helpful service staff. Service completed on time specified and car valeted as well!!
I have come to expect high standards of service from Williams and I am never disappointed.
The whole experience was great
Sophie and Brandon were outstanding.
Everything is done brilliant
Because I find them to be the best garage I have ever used
No problems quick and easy drive in and out
A prompt and complete service
Very good intro at reception Good communication Problem resolved at a reasonable price Friendly service
All information recieved from service team
The service was done on time they rang up our head office and took payment easily and I collected my car
Service was prompt and quickly done.
Smooth and swift, and felt safe, in the circumstances
Pleased with the service, had my car back on time and valeted .
Performed the service quickly as requested
Good explanation of what was going to happen.
Evening was easy and to plan and also the staff were very friendly
Excellent service from all the staff very professional throughout. Even staff serving coffee were well presented polite and professional.
Very satisfied as the recall went as planned and my daily schedule was considered in all parts of the work.
The service was great and punctuate in the timing.
First class service
Everything was done when asked and I was kept informed of progress. The ability to work at thx centre is really helpful to the busy diary.
The service department were excellent, smooth hand over at the drop over, and just as smooth on the pick up.
Car was cleaned Tyre replaced and offered a good price
Sorted everything out that needed to be, picked my car up and was happy it didn't cost me anything.
BMW service at its best Clear communication Right result and excellent customer service
Fully cleaned and valeted too ??
James was friendly, professional and dealt with me in a manner I would have expected.
Again very professional
I had a quick and helpful response from the team there - problem resolved and well explained + the facilities are excellent - including parking bays that are actually wide enough to park the X5.
very good service
The whole experience made me proud to have a bmw
Car was repaired and available on time
Everything was done quickly and professionall
Michael is always very helpful and friendly towards us.
Brilliant service and very professional staff.
So easy and very helpful and great communication
First class service
Everything went very smoothly and was well managed
Helped sort out problems
Lovely venue, was able to wait in complete comfort and was kept updated throughout with what was happening. Not only was it returned to me repaired it had been hoovered and cleaned. Absolutely fantastic I felt like i was leaving in a new car.
Difficult times for staff, to still appear as usual behind a mask is acknowledged, completely organised team, very impressive, seamless service
Excellent overall, very expensive for what I had done but appreciate there is a price to pay for quality
No issues at all
Priced the job and repaired tbe vehicle within 24 hours
great customer service and Brandon was my adviser who was spot on thank you
Dan at Williams Bolton was excellent
Very easy to book the service and looked after from start to finish.
friendly staff, excellent environment. The garage cleaned and sanitized my car though it was a free recall service this time.
very polite staff
Best service centre I have been to. Well done!
The car is great, very pleased with the whole experience.
The Sales Executive, Ismail Voraji's approach was excellent. I was completely confident in the process; follow up was timely whilst not in any way pressurising. An excellent experience
The whole experience of dealing with the staff, from reception to sales at Williams was easy, relaxed, friendly and professional. They fulfilled their promises re exchange, delivery date and hand over.
I was 100 ?? percent satisfied very good experience & good staffs
One of the best car buying experiences I have ever had! Thank you
Great support and service
Michael at Williams Manchester was very helpful and I was also very impressed with the Centre itself. Receiving delivery of my car was fantastic, the full reveal was something else! Michael updated me with build progress at various stages.
The whole process ran smoothly. Michael the sales rep was a great help and kept me updated on progress of sale
Amazing showroom. Very friendly and helpful reception staff and I love the small booths allowing comfort and privacy
The staff made sure they communicated with me and made sure I was happy throughout the process.
Very smooth from start to finish
Efficient and smoorh
The experience was made special for my son who came with me
Great sales experience all round, the Williams Manchester showroom is very impressive and a pleasure to go to. David and Matthew made it a very enjoyable sales process with minimum of fuss and no hassle.
Ismail and the Team at Williams BMW were good to there word and delivered a 1st class service . Delivered in great condition.
All good, relaxed approach and new the customer requirements
Very relaxing and professional environment
Collected the new car at the showroom in Trafford. It was an excellent experience
I haven't had a better experience. The new showroom does help a lot with that as well but Ismail is a very thoughtful person as well.
Ismail was very helpful and I enjoyed the experience of purchasing my new car.
A very nice professional experience
Was really satisfied with our service thank you